Cancellation Policy   

This Cancellation Policy explains the conditions and procedures for canceling orders placed on Daydreamflorals, managed by Privata Dotalis Private Limited. 

At Daydreamflorals, we are dedicated to providing a seamless and transparent shopping experience. If you wish to cancel an order, this policy outlines the necessary steps and any applicable terms to ensure clarity and convenience. 

In this document, “you,” “customer,” or “buyer” refers to the individual placing the order, while “we,” “us,” or “our” refers to Daydreamflorals and our support team. By placing an order, you acknowledge and agree to the terms outlined in this policy. 

Eligibility for Cancellation 

• We strive to accommodate cancellation requests whenever possible, but certain conditions must be met. Orders that have already entered processing or shipping may no longer be eligible for cancellation. 
• To check if your order qualifies, please review your order status in your account dashboard or reach out to our customer support team for assistance. 
• For the highest likelihood of a successful cancellation, we recommend submitting your request promptly. Please note that orders placed during promotional campaigns or special events may be subject to additional cancellation terms. Our policy is designed to ensure fairness and transparency for all customers. 

Cancellation Timeframe 

We offer a flexible window to cancel your order shortly after it is placed. The ability to cancel depends on the current status of your order within our processing workflow. 

Once an order has been processed or shipped, it may no longer be eligible for cancellation. To ensure timely action, we recommend monitoring your order status through your account dashboard. 

Please note that during high-demand periods, such as sales or promotional events, the cancellation window may be shorter. While we aim to accommodate changes whenever possible, timely order fulfillment remains a top priority. 

How to Cancel Your Order 

We have designed a simple and convenient process for canceling your order. Log in to your account, go to the Order History section, locate the order you wish to cancel, and select the Cancel option. Follow the on-screen instructions to complete your cancellation request. 

Please note that cancellations are only possible within the eligible timeframe, before the order enters the processing or shipping stage. Once an order has been dispatched, we are unable to make changes or accept cancellation requests. 

For any additional assistance or clarification, our customer service team is available to help and ensure a smooth cancellation experience. 

Refund Process Following Cancellation 

We understand that cancellations may sometimes be necessary and are committed to providing a smooth refund experience. Once your cancellation request is approved and the order is eligible, the refund will be processed to the original payment method used at checkout. 

If you have any questions or need further assistance regarding your refund, our customer support team is available to provide guidance and ensure a timely and satisfactory resolution. 

Exceptions to Cancellation Eligibility 

While we strive to accommodate all cancellation requests, certain exceptions apply. Orders cannot be canceled once production has begun or after they have entered the packing or shipping stage. 

Additionally, products purchased during clearance sales, promotional campaigns, or limited-time offers may be subject to specific cancellation restrictions. These conditions will be clearly communicated at checkout or on the product page. 

We encourage customers to review all product details and terms before completing a purchase. For any questions regarding eligibility, our customer support team is readily available to provide assistance and clarification. 

Transparency and Legal Disclaimer 

At Daydreamflorals, we are committed to ensuring transparency in all our policies. While we strive to keep our cancellation policy accurate and up to date, it may be revised without prior notice. By using our services, you acknowledge and agree that we are not liable for any actions taken based on outdated or misinterpreted information. 

We reserve the right to cancel any order at our discretion, particularly in cases of policy violations, suspicious activity, or potential fraud. In the event of any discrepancies between information on our website and other sources, the content on our website shall be considered the final and authoritative reference. 

By placing an order, you confirm that you have read, understood, and agreed to the terms set forth in this policy. 

Need Help We Are Here for You 

If you have any questions or need further clarification regarding our Cancellation Policy, please contact us at privatadotalispvtltd@gmail.com / privatadotalispvtltdauthorize@gmail.com. Our dedicated customer support team is ready to assist you and ensure that your shopping experience remains smooth, convenient, and hassle-free.